Microsoft 365 that works for hybrid teams

Built for the way Dunwoody works

Dunwoody's workforce is unusually mobile. Census estimates put the share of working residents who work from home at about one in three. Other people take MARTA to Perimeter Center, or come in a few days a week and share desks when they do. For the businesses we support, that means files, email, phones and line-of-business software all have to be reachable from anywhere, securely, without a fragile VPN.

Most companies already pay for Microsoft 365. Few have it set up to do that job. Default settings leave sign-ins weak, files scattered and devices unmanaged. We fix that and then keep it fixed.

What we set up and manage

• Exchange Online: email with strong phishing protection, shared mailboxes for front desk, billing and scheduling, and SPF, DKIM and DMARC records so criminals can't easily send mail that looks like yours.
• SharePoint and Teams: files organized by client, department or project, with permissions that match who should see what. OneDrive for personal work files, so nothing lives only on a laptop.
• Sign-in security: MFA, conditional access that blocks risky or unusual sign-ins, and older sign-in methods switched off.
• Intune device management: new laptops ship straight to an employee's home and set themselves up on first sign-in. Lost or stolen devices can be locked or wiped remotely.
• Licensing: the right plan for each person. We often find businesses paying for licenses nobody uses, or missing security features they assumed they had.
• Teams meetings and phones: conference rooms that work on the first try, and Teams Phone if you're ready to retire old desk phones.

Hybrid offices and smaller suites

When leases at Perimeter come up for renewal, many tenants rethink how much space they need. Fewer assigned desks, more shared ones and a couple of good meeting rooms are now common. That only works if a person can sit anywhere, plug in or connect to Wi-Fi and have everything they need. We set up hot desks, docking stations, room booking and meeting room video so the smaller office runs smoothly.

Moving off the office server

Many small Dunwoody offices still keep a server in a closet. It holds the shared drive, maybe an accounting database and the user logins. It's often past warranty, and when it stops, the whole office stops with it. Remote staff reach it through a VPN that nobody enjoys using.

Moving files to SharePoint and OneDrive, sign-ins to Microsoft Entra ID and devices to Intune usually lets that server retire. Not every application can move, though. Some dental imaging, practice management, accounting and industry software still works best on a local or hosted server. We check each one, ask the software vendor when we're unsure and suggest a home for each workload. The move then happens in stages, usually after hours, with a tested way back if anything misbehaves.

Practices and regulated firms

Medical and dental offices, financial advisers and law firms need more than default settings. We configure retention, encryption, sensitivity labels and audit logging to support HIPAA and other obligations, and we document what's in place so you have proof ready when an auditor or insurer asks.

Commuters and MARTA riders

Staff who ride the Red Line to Dunwoody or Sandy Springs stations often start work on a phone. We set up Outlook, Teams and OneDrive on phones with app protection, so company data stays in managed apps and can be removed if the phone is lost, without touching personal photos or texts.

Ongoing care

Microsoft changes features and admin settings all the time. We follow those changes, review security alerts and sign-in reports, set up new hires and close accounts for people who leave. When someone joins, their laptop arrives ready, with the right files and Teams channels from day one. Each quarter we review licenses and adjust them as the team grows or shrinks.

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